This article offers a really interesting review of the integration of M-Commerce (Mobile Wallets) and the Healthcare domain.
It is a two-part series which requires some reading, thinking and re-reading – but the articles come to some very interesting conclusions which are highly relevant to both industries involved. From my point of view, the Mobile Wallet is the most interesting possibility as it can be utilised in many ways: subscription-based mobile payment services can create two-way links between patients and health care providers. For example, patients can pay service providers for health care services delivered with mobile-based transactions, and service providers can pay patients with monetary or airtime incentives for treatment compliance.
Well worth reading!
In part 2 we start to review products like M-PESA being used to top up healthcare cards.